The School of Dance is committed to excellence in serving all members of the community, including people with disabilities. If you have a disability, you may have certain requirements to help you to access The School’s programmes. Here are some of the ways we are doing our best to accommodate your needs:
We will ensure that our staff members are trained and familiar with various assistive devices that may be used to access our services. Please inform us of your special needs.
We will communicate with you in a way that takes into account your personal circumstances and physical challenges. If you require a special service, please speak with us to make arrangements for us to accommodate your specific needs.
If you use a service animal, they are welcome in The School’s publicly accessible areas.
Support persons are welcome to accompany you. Please note that we may require support workers to sign a confidentiality agreement to protect your information.
The School of Dance will provide accessibility training to all new employees within 6 months of being hired. Training will be refreshed annually for our support staff, as well as personnel responsible for developing our policies and procedures. Consultants, agents and other parties contracted by The School of Dance will receive training on an as-needed basis based on their programme involvement. Our Accessibility Training will include:
An overview of the purpose of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Customer Service Standard
Staff will also be trained when changes are made to our plan.
Should a planned or unexpected service disruption occur, we will do our best to notify you promptly by telephone, posting notices at the location where the disruption has occurred, as well as posting a message on our website. Our clearly posted notices will include information about the reason for the disruption, its anticipated length of time and a description of alternative facilities or services, if available.
If you’d like to provide feedback to The School of Dance, regarding our services and accessibility, please contact the Artistic Director of The School.
The School of Dance is committed to protecting personal information by following responsible information handling practices, in keeping with privacy laws. We collect and use personal data in order to better meet your service needs, to ensure the safety of our participants, for statistical purposes, to inform you about The School of Dance programme or service in which you are registered, to complete payment transactions and to satisfy government and regulatory obligations. You may also hear from us periodically about other The School of Dance programmes, services and opportunities that may interest and benefit you. We do not rent, sell or trade our mailing lists.